FAQs
We have compiled a list of frequently asked questions to help you find the answers you need. If you require further information, clarification or need to lodge an enquiry not covered below, contact us directly.
The minimum amount is $20,000.
No, once you have started a SMARTpension, you are unable to add to it. You can however, open another SMARTpension (minimum amount $20,000) if you have more super.
You can choose to receive your pension payments twice monthly, monthly, quarterly, twice a year or annually. You can also change your payment frequency at anytime.
Generally, you can make a partial withdrawal from your account-based pension. However the government does have some restrictions on when you can withdraw (check the PDS for more information). The minimum withdrawal is $1,000.
To switch your investment options you should complete and return an Investment Choice form. See the Investment choice page for more information about the choices available to you before you make a switch.
You can also process an investment switch using our online electronic access facility - Member Online Services.
You can switch options at any time and up to 6 times per year free of charge.
You can register for Member Online Services by contacting our Customer Service Centre on 1300 366 508.
To register over the phone, you will need to prove your identity and then you will be given a password to use with your Member Number to login.
You will also need to accept the Terms and Conditions to access the service.
You can make changes to some of your personal details by using our online electronic access facility - Member Online Services. Alternatively a Change of Member Details form can be completed and sent to us.
If you’re unable to download the form, contact us to request a form to be mailed to you.
If you die, your death benefit is normally paid to your dependants or your estate.
You can nominate your beneficiaries - who are the people you want to receive your benefit if you die.
There are restrictions on whom you can nominate and legislation governs the decisions SMARTpension makes when we pay your benefits.
SMARTpension accepts both binding and non-binding nominations.
Find out more about the types of nomination, who can be your beneficiaries and how to tell us who they are on our Beneficiaries page.
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About the Fund
SMARTpension works closely with you to plan a stress-free retirement, giving you the benefit of low fees and personalised, one-on-one support and services that make your transition as smooth as possible. Get freedom and value for your retirement. SMARTpension account-based pensions make it easy to manage your pension, so you can spend less time worrying and more time doing the things you enjoy.
The transition to retirement can sometimes be difficult and confusing. SMARTpension members have access to expert advice and support. With options for both transition-to-retirement and allocated-based pension funds, will help you find the solution to suit your needs.
With low fees, no commissions and no entry fees, SMARTpension makes it easy to manage your pension fund with simple administration and online member services. So talk to us today about how we can help you get the most from your retirement. Read more
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SMARTpension is a division of Professional Associations Super, an industry fund with over 445,000 members across Australia and over $1.5 billion of funds under management. Professional Associations Super divisions include Accountants Super, Australian Enterprise Super, and RecruitmentSuper
Find us by searching: Pension Fund, Pension Funds, Allocated Pension, Allocated Pensions, Pension Super Fund, Pension Superannuation Fund, Retirement Superannuation, Retirement Planning, Superannuation Allocated Pension, Superannuation Pension, Transition To Retirement Pension, Transition to Retirement Calculator, Retirement Calculator.
SMARTpension is a great option for existing Professional Associations Super members including RecruitmentSuper, Accountants Super, and Australian Enterprise Super
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This information is of a general nature only and does not take into account your personal objectives, situation or needs. Before making a decision about SMARTPension, you should consider your own requirements and the relevant Product Disclosure Statement. Contact us for a copy.